Howto contact DHL Call Center for a complaint
Is there a problem with your package or package? The existence of a DHL call center will undoubtedly solve the various types of problems that are owned. The presence of a call center or customer service itself is actually very important because it can help journey service users who are facing a variety of problems.
With the advancement of the world of technology and the Internet, the buying and selling world has also experienced the development of dra s s . This is evidenced by the increasing number of online buying and selling enthusiasts in Indonesia. The presence of electronic commerce is also increasing to make it easier for consumers to get the products they want.
Moreover, the presence of ride-hailing services cannot be separated from e-commerce. Thanks to the presence of a freight forwarding service, it will make work easier and faster. Online merchants don’t need to send their own products or ship them domestically as well as abroad. This way, you can focus more on growing your business for the better.
There are many DHL call center ride-hailing services in Indonesia that offer their own advantages and disadvantages. One of the most popular freight forwarders is DHL express. Where it is an option for many people, especially those transporting goods from or to foreign countries easily and quickly.
Considering that you won’t send products or packages yourself, the presence of DHL is actually very important because it can solve all problems. Keep in mind that various risks such as being lost, damaged or not immediately reaching their place often occur. To get clear information, you can contact the call center directly.
DHL, Fast Package Delivery Provider at a glance
Before you know how to contact the DHL Call Center, do you know the perspective of this trip? DHL (Dalsey, Hillblom and Lynn) itself is a provider of delivery services, packages or express publications that are still part of DHL’s postal deutsche. For this business, every year I will deliver over 1 billion packages per year.
The company was founded in the United States primarily in 1969. He began developing the services offered worldwide in the 1970s . In 1979, the service expanded its network to the Hawaiian Islands via DHL air freight. This is a service between the islands where it already operates 2 DC-3 units and 4 DC-6 aircraft units.
Until finally, the company was acquired by Deutsche Post primarily in 1998 and subsequently held a majority stake in DHL in 2001. In late 2002, it was revealed that Deutsche Post had acquired all shares from DHM and then merged DHL into some of its postal units.
DHL’s name eventually developed into several units such as DHL global distribution, DHL supply chain, DHL cargo and DHL Global Mail. In 2002, DHL finally introduced a new logo and color scheme, namely red and yellow. With the new logo, it makes the delivery provider’s service look cleaner.
Then in 2013, the freight forwarding company finally opened a new developed and improved international terminal at Northern Kentucky Airport. So far, this courier service is growing, including in several Asian countries.
How to contact the DHL Call Center
Making a complaint about your package sent by this safari service is actually one way to get clarity. As mentioned earlier, the variety of problems in the world of travels, especially between islands and countries , is actually quite as numerous as cases of loss and damage.
Not only you, it’s unclear about how far your package has gotten is sometimes a problem for most people . But you don’t have to worry, because the presence of this call center can solve your problems quickly. Unfortunately, not everyone knows how to communicate with them.
Contacting the DHL call center to make your own complaints is easy to do. You can call directly 6221-7917-3333 or 021 7 917 3333 . For call center services from this delivery company will be open for 24 hours. This way, users don’t have to worry about the most appropriate time to make complaints.
Before undertaking the complaint process, make sure you prepare some required documents such as the sender’s name, recipient’s name, phone number, destination address for receipt number . If so, you can contact the referral service call center. Make sure you make the complaints clear and detailed.
Making complaints or complaints via the website
In addition to being able to make complaints or complaints via the DHL call center directly, you can also file complaints through their website. Users can go directly to www. DHL co.id/exp-id/pusat_layanan/hubungi_ekspres.html to report complaints.
If you have successfully logged in to the page, then you will be asked by the DHL call center to fill out a pertan yaan form or make a complaint. There are several data that you must fill in such as name, email, postal code, user account number, location and phone number. Make sure you input accurate and valid data.
The main office of the official Express convoy in Indonesia is located at Jalan MT Haryono Kav 68-60 in South Jakarta. If you want more information, then you can come straight to the office.
Just like by making a complaint over the phone, you may be required to prepare the necessary documents. Make sure customers wait patiently for a response. Due to the large number of people making complaints through the DHL call center as well.
Benefits of using DHL services
As mentioned earlier, the gait of this company’s own journey is beyond doubt. This can be seen from the various benefits offered by the company. Following are some of the benefits of the ride-hailing service.
- Have the best service
The express service from this company is of no doubt because every service is always excellent. There are a wide variety of services that can adapt to consumer needs such as domestic and overseas product delivery services to remote areas.
- Access to a variety of packaging options
Another advantage of this freight forwarding company is the availability of a variety of packaging options that can suit each user’s needs such as brochures, small jumbo boxes, large boxes, jumbo boxes, packing menu poems, express pallets and There’s a lot more.
- Have a very wide network
This travel provider also has an extensive network ranging from Europe, Asia and Africa. With a large network, it will assist you in transporting goods.
The presence of product delivery services is actually increasing in Indonesia where each offers different equipment and services. For those who have package-related problems , immediately contact the DHL call center to provide the best solution.